Sum Cloud POSHelp Center

Data Import & Export

Move data in and out fast. Bulk-import items, customers and suppliers from Excel/CSV, export your catalogue and reports, and understand import validation and errors.

Video guide: Data Import & Export

A step-by-step video for this topic is coming soon.
▶ Watch on YouTube

Import items, customers & suppliers

  1. Open the relevant list (Items, Customers or Suppliers).
  2. Click Import and download the template.
  3. Fill the template in Excel and save as Excel/CSV.
  4. Upload the file — rows are validated before they are applied.
📷[Screenshot: Import items from Excel]

Export items, customers & reports

Export your catalogue, customer/supplier lists and most reports to Excel/CSV (and PDF for reports) using the export button.

Import validation & errors

Imports are validated for required fields and formats. If rows fail, you get an error list showing which rows and why — fix them in the sheet and re-upload.

Use the Bulk Price Update round-trip for price-only changes — see Bulk price update.

Data backup & transfer

Your data lives in the cloud and is backed up automatically. Administrators can export company data; a company data export/import tool can move a whole company’s data when needed.

Frequently asked questions

How do I import my items?
Open Items → Import, download the template, fill it in Excel, and upload. Rows are validated before import and any errors are listed for you to fix.
Can I export my data?
Yes — export items, customers, suppliers and reports to Excel/CSV (reports also to PDF). Your data is backed up in the cloud automatically.