Sum Cloud POS Desktop App
Video guide: Sum Cloud POS Desktop App
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Download, install & first-time setup
- Download the Sum Cloud POS Desktop installer for Windows.
- Run the installer and launch the app.
- Log in with your Sum Cloud POS account.
- Select your branch. The app downloads your catalogue for offline use.
Login & branch selection
Sign in with the same credentials as the web. Unverified accounts complete an OTP step. Choose the branch you’re operating; you can switch branches later.
Offline & online mode
Bill normally with or without internet. Offline sales are stored locally (SQLite) and marked pending. A false “no internet” message was fixed so connectivity is detected independent of login state.
Data synchronization & sync status
When online, the app syncs pending sales up and pulls catalogue/menu/table changes down. A sync status indicator shows progress; the POS layout live-refreshes on sync-complete. Real-time table occupied/free and catalogue-change updates arrive over SignalR.
Printer, cash drawer, scanner & scale
Configure hardware under Preferences:
- Printers — receipt and kitchen (KOT) printers, floor/category routing
- Cash drawer — Serial, USB or Network; default pulse on port 9100
- Barcode scanner — scan-to-sell
- Weighing scale — serial scale brings live weight into weight items (kg/g)
KOT printing from the Desktop
The cashier app can print Kitchen Order Tickets when KOT is enabled — on checkout, order create/edit/cancel and re-print — using the KOT template and settings.
Local data & cleanup
Preferences include Storage & Cleanup: retention-delete of already-synced rows and database compaction, with an automatic run for old data. This keeps the local database fast on long-running terminals.
Application updates & troubleshooting
The app updates itself to the latest build. For issues (won’t sync, printer offline, false no-internet), see Troubleshooting.