Sum Cloud POSHelp Center

Business & Store Configuration

Set up the foundations of your business: company information, one or more branches, business hours, taxes, currency and language, and how invoices and receipts look and are numbered.

Video guide: Business & Store Configuration

A step-by-step video for this topic is coming soon.
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Create business & business information

Enter your legal/trade name, registered country, contact details and address. This information appears on invoices and controls tax-authority availability.

📷[Screenshot: Business information settings]

Branch management — create, update, settings

Where: Management → Branches. Each branch is a physical location with its own stock, staff, printers and reports.

  1. Open Branches and click New Branch.
  2. Enter branch name, address and phone.
  3. Set branch-specific options (printers, floors, tax registration where different).
  4. Save. Assign users to the branch under Users.

Business hours

Define opening hours per branch. Hours are used for scheduling, reporting periods and (where relevant) online-ordering availability.

Tax configuration

Set your tax rates and how tax is applied. Sum Cloud POS supports:

  • Multiple tax rates (e.g. GST/VAT, provincial service tax)
  • Per-item tax and tax-inclusive or tax-exclusive pricing
  • Tax on payment methods (a processing fee/tax on card or digital payments)
  • Tax-authority integration — see Tax Integrations
Tax-inclusive pricing is set per item; the POS honours it automatically so the displayed price already includes tax.

Currency & language

Choose your currency (e.g. PKR, SAR) and interface language. These apply across the POS, receipts and reports.

Invoice & receipt settings

Control what prints on customer receipts and invoices: business name and logo, address, tax registration number, footer message, and which fields show. A visual invoice builder lets you drag-and-drop receipt layouts, add tables, barcodes, images and {{token}} placeholders, and download a PDF preview.

📷[Screenshot: Invoice / receipt template designer]

Numbering & financial settings

Configure invoice/receipt numbering, opening balances and financial defaults. Numbering can be sequential per branch. Receipt templates can be synced across devices so every terminal prints the same layout.

Frequently asked questions

How do I create a new branch?
Go to Management → Branches → New Branch, enter the details and save. Then assign staff and printers to that branch.
How do I change what prints on my receipt?
Open Settings → Invoice/Receipt settings, or use the visual invoice builder to drag-and-drop the layout, then save. Templates can be synced to all devices.
Why don’t I see FBR/PRA options?
Tax-authority availability depends on your registered country. Set the correct country in Business information — Pakistan shows FBR/PRA/SRB/KPRA; Saudi Arabia shows ZATCA.