Sum Cloud POSHelp Center

Getting Started Guide (13 Steps)

This guide takes a brand-new account from sign-up to first sale and first report in 13 steps. Each step links to a detailed article — follow them in order for the smoothest setup.

Video guide: Getting Started Guide (13 Steps)

A step-by-step video for this topic is coming soon.
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The 13-step path

  1. Sign up and verify your email — Create an account.
  2. Create your business and enter company details — Business setup.
  3. Select your business type (restaurant, retail, salon, services…) — Business type.
  4. Configure your branch — name, address, hours — Branch management.
  5. Add categories for your menu or catalogue — Categories.
  6. Add items with prices, tax and (optionally) variants and modifiers — New item.
  7. Configure inventory — opening stock and suppliers — Opening stock.
  8. Configure taxes — rates and, if in Pakistan/KSA, tax-authority integration — Tax configuration.
  9. Configure printers — receipt and kitchen printers — Printers & hardware.
  10. Create users and assign roles/permissions — Create user.
  11. Set up TableTime / KDS if you run a restaurant — TableTime & KDS.
  12. Make your first salePoint of Sale.
  13. View reports — check your first day’s sales — Reports.

Setup tips

You can import items, customers and suppliers in bulk from Excel to skip manual entry — see Import & Export.
Doing tax integration? Make sure your company’s registered country is set correctly — it controls which tax authorities (FBR/PRA/SRB/KPRA vs ZATCA) appear. See Tax Integrations.

Frequently asked questions

How long does setup take?
A basic single-branch setup takes under 30 minutes. Importing items and configuring tax integration adds time depending on your catalogue size.
Can your team set it up for me?
Yes — our team offers free onboarding, including menu/catalogue import, printer configuration and tax-authority integration. Contact support via WhatsApp.